Support

Non-technical Questions

If you have sales questions regarding Jarte Plus, or if you have other non-technical questions, you may send them to sales@jarte.com.

Suggestion Box

Your comments and suggestions are welcome. Suggestions from Jarte are used to continue improving the Jarte word processor.

Although each feature request is considered please note that not all requests are implemented. Jarte's goal is to be a compact, efficient, easy to use word processor. It is not Jarte's goal to become another "everything and the kitchen sink" word processor as the bloated office style word processors have done. That being said, some of Jarte's best features have come from user suggestions and they are appreciated.

You can send your comments and suggestions to comments@jarte.com.

Technical Questions and Bug Reports

Before sending a question please give the online help search a quick try. You might be surprised! A quick look at the FAQ might answer your question as well.

When you send a technical question or bug report please follow these guidelines:

• Include Jarte's system information in the e-mail. Please do not assume Jarte's system information is not needed for your question!
• If your question or bug report involves an error message please provide the exact text of the error message if it is available.
• Ensure the word "Jarte" appears somewhere in the e-mail's subject line to eliminate any chance of the e-mail being filtered out as spam.

Technical questions and bug reports should be sent to support@jarte.com.

Help Document

You can learn more about Jarte online by accessing the Jarte Help document.

Postal Address

Carolina Road Software
105 Settlers Mill Ln
Durham, NC 27713-8541